Science of Happiness at Work

Jessica Pryce Jones had what she thought was a dream job in finance when she was in her twenties. However she was miserable. In her book, Happiness at Work, she writes:

“I was permanently exhausted and moody. One day trying to keep a cool head, I went for a run at lunchtime. As I pounded round the squre under the lime trees, this thought popped into my head. “I wonder if I could get a little bit run over by a bus? Because if I could get a little bit run over, I could take three weeks out and not have to be here.” Once I’d had that revelation I knew I had no option. I had to find something else to do.

That was a turning point in her life, and she went on to research happiness at work, wrote a book, and founded the iOpener Institute for People and Performance and iOpener.

What has iOpener found?

iOpener’s research has found five components that inform and build Happiness at Work:

  • Contribution is the effort an individual or team makes
  • Conviction is short-term motivation
  • Culture is a feeling of fit at work
  • Commitment is long-term engagement
  • Confidence is the belief in ones abilities

The 5 Cs are supported by Trust, Recognition and Pride. They correlate with each of the above components, and are critical to successful organisations.

  • Trust in your organization flows from two sources; your colleagues and your senior leaders
  • Recognition from your organization encompases who you are, what you do and how you do it
  • Pride in your organization comes from identifying with it, achieving success and being aware of your colleagues’ success too

When is Happiness at Work useful? It’s useful when you’re asking…

• How do we create capacity without recruiting?
• How do we keep our best people?
• How do we downsize and still deliver?
• How do we push/maintain performance without pain?
• How do we ensure motivation?
• How do we know our people initiatives have worked?
• How do we get people to be more innovative or creative?
• How can our people help us grow?
• How do we get this team to up their game?
• How do we help our leaders to their next level?

Why does Workplace Happiness Matter?

iOpener’s Research found that The Happiest Employee helps others more, has better ideas, is more creative, is liked better, learns more, is more resilient, has a greater sense of achieving potential, gets better feedback, gets better performance reviews, is promoted faster, has a greater sense of energy, has a greater belief they are doing something worthwhile, achieves goals more and is more connected at work.

What’s Next?

- Check out the sample reports for individuals, teams, organisations as well as the 360 tool for leaders. The reports are generated after staff members take online surveys. We help you analyse the results. We also run workshops based on areas for enhancement.
- Engage us to do a debrief for you or a relevant decision-maker, and then decide if you’d like to bring this to your workplace.
- Have questions? Email me at vadivu[at]joyworks.sg.
Jessica’s book brings together alot of her research findings.
Comparing the happiest employees with their least happy colleagues. (Source: iOpener)

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